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Can't connect to router

rsd
Grafter
Posts: 43
Thanks: 1
Registered: 03-08-2015

Can't connect to router

Hi,
we've just moved to PlusNet but can't connect to the router.
It worked yesterday but now no devices can connect to it. When I cycle the power the power light comes on and the Ethernet 4 light flashes very fast, as does the light on the Openreach modem, but nothing else.
Any suggestions?
1 REPLY
rsd
Grafter
Posts: 43
Thanks: 1
Registered: 03-08-2015

Re: Can't connect to router

Ok, a few minutes of cycling the power on the router and openreach modem and we got Internet access. For 5 mins, Now all lights look ok, and devices can connect to the router, but the router (via it's web page) is saying that is 'disconnected'. When I click on Connect, nothing happens!
What more can I try?