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Can someone check my stats please.

Alucidnation
Rising Star
Posts: 310
Thanks: 15
Registered: ‎03-01-2015

Re: Can someone check my stats please.

Ticket further updated.

Thanks
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 357
Fixes: 117
Registered: ‎26-03-2018

Re: Can someone check my stats please.

Hi @Alucidnation,

 

Thank you very much for updating the ticket with the latest information about the fault. I've replied to you via the ticket now.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
iangilf
Rising Star
Posts: 498
Thanks: 30
Fixes: 1
Registered: ‎01-11-2017

Re: Can someone check my stats please.

ok mate i hear ya its a drain isnt it , unless you get a decent engineer and one that actually wants to try and do something other than put there equipment into the test socket and say theres no errors on the line and then thats all they do and go and still leave u with a failing internet connection then its a drain ....they need to do more than just come n plug there hardware into the test socket to me that doesnt solve anything and many a time ive had arguments with them when theyve turned up cause they talk to you like theres nothing wrong and weve been here before and again weve found nothing ....so your telling me that i waste my time phoning up plusnet or making a complaint about it on the forumns and getting an engineer out constantly cause theres not a problem ....they must think you do it on purpose and that u like them in your house for nothing lol ....good luck with yours hope it gets sorted soon for you i see your having issues
iangilf
Rising Star
Posts: 498
Thanks: 30
Fixes: 1
Registered: ‎01-11-2017

Re: Can someone check my stats please.

i also see ejs with his whacky and rude comments on your posts also god knows how hes been thanks so many times he seems to me very rude with his comments and i truely dont think he knows what he actually is talking about with comments like this And, as usual, the forum community not updated. Last we saw, the speed has improved slightly from the start of the issue, to within the estimates, but there still appear to be endless Openreach visits. does it matter if theres endless openreach visits the engineers that turn up never do there job properly in the first place they are the ones who should be investigated anyways not my post and sorry for bombarding it with a rant thats meaningless to your fix Alucidnation
Alucidnation
Rising Star
Posts: 310
Thanks: 15
Registered: ‎03-01-2015

Re: Can someone check my stats please.

@iangilf 

 

No worries.

 

@EmilyD 

 

Ticket updated.

 

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Can someone check my stats please.

I'll pick that up shortly.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Alucidnation
Rising Star
Posts: 310
Thanks: 15
Registered: ‎03-01-2015

Re: Can someone check my stats please.

Thanks. Replied.
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Can someone check my stats please.

I've added a reply.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Alucidnation
Rising Star
Posts: 310
Thanks: 15
Registered: ‎03-01-2015

Re: Can someone check my stats please.

Thanks,

 

Also replied.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Can someone check my stats please.

Cool. I've added another reply too.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Alucidnation
Rising Star
Posts: 310
Thanks: 15
Registered: ‎03-01-2015

Re: Can someone check my stats please.

Message received and thanks.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Can someone check my stats please.

No problem Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Alucidnation
Rising Star
Posts: 310
Thanks: 15
Registered: ‎03-01-2015

Re: Can someone check my stats please.

Seems i might have had a re-sync around 6.30 this morning?

 

If this is DLM, i thought it normally acted in the early hours?

 

Reason i ask is that now, my actual is higher than attainable, which leaves me to think it is interleaving.

 

 

 

ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: Can someone check my stats please.

A DLM change could happen at almost any time.

Interleaving tends to make the attainable higher than the actual, not the other way around.

Alucidnation
Rising Star
Posts: 310
Thanks: 15
Registered: ‎03-01-2015

Re: Can someone check my stats please.

Ok thanks.