Can someone check my stats please.
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Re: Can someone check my stats please.
27-03-2019 3:39 PM
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If you're happy the problem is resolved you can close the ticket by clicking Here and if the problem returns in the future, we'll be happy to either re-open the ticket or if that's not possible, you can raise a new fault to us at http://faults.plus.net
Fingers crossed this is sorted for good though!
Re: Can someone check my stats please.
27-03-2019 4:15 PM
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Indeed!
I have replied via the ticket.
Thanks.
Re: Can someone check my stats please.
27-03-2019 4:35 PM
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Re: Can someone check my stats please.
27-03-2019 4:51 PM
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Thanks.
Just replied.
Re: Can someone check my stats please.
27-03-2019 5:06 PM
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Re: Can someone check my stats please.
27-03-2019 5:29 PM
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Thanks.
I have replied.
Re: Can someone check my stats please.
27-03-2019 9:00 PM
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Thank you @Alucidnation. I have provided a further response on your ticket, please get back to us here once you have responded further.
Re: Can someone check my stats please.
27-03-2019 9:24 PM
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Hi
Ticket updated.
Thanks.
Re: Can someone check my stats please.
28-03-2019 10:20 AM
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Hi @Alucidnation,
I've updated the ticket again this morning. Please let us know once you've had the chance to read and respond so we can pick this back up for further review as soon as possible.
Re: Can someone check my stats please.
28-03-2019 10:47 AM
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I have have replied to the ticket.
Thanks
Re: Can someone check my stats please.
28-03-2019 1:47 PM
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Re: Can someone check my stats please.
28-03-2019 5:33 PM
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now this is dissapointing me as we still dont know whats been going on apart from ive replied to the ticket and so on this must be the longest thread where we dont know whats been going on or happening which is a shame as this place is to help other people aswell who read these posts
Re: Can someone check my stats please.
22-04-2019 6:30 AM
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Hi Matt,
I have updated the ticket.
Thanks.
Re: Can someone check my stats please.
22-04-2019 11:16 AM
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I've added the GEA test as requested - I've also reset the line profile for your connection in case DLM has kicked in and lowered the speed.
Best wishes
Dave
Re: Can someone check my stats please.
22-04-2019 1:38 PM
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Thanks Dave,
I see my attainable has now dropped to around 68, from 71.
Would that be due to the profile reset you have performed?
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