Can someone check my line please?
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Can someone check my line please?
17-07-2020 4:52 PM
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Hello,
I have had a load of drop outs this week, each time the router is flashing orange. Can someone check that my line is ok please?
Many Thanks
Brian
Re: Can someone check my line please?
20-07-2020 5:12 PM
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Thanks for your time on the phone @bpascua
I'm sorry to hear about the issues with your connection. As discussed I've tested your line today and the tests aren't showing any issues but we can see you've had some drops prior to 3 days ago.
If you have further problems and you've tried plugging your router into the master telephone socket, please feel free to get back to us by replying to this ticket Here or report a fault to us online at http://faults.plus.net so we can look at arranging an engineer with you to investigate further.
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