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Can I still upgrade to 40/20?
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Can I still upgrade to 40/20?
14-09-2015 10:31 AM
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I am currently on ADSL and when I use Product Change I get the option of:
Unlimited Fibre (Without Phone) £17.49 per month
Unlimited Usage Allowance
40Mb download speed (estimated)
20Mb upload speed (estimated)
18-month contract
Designed for demanding users
Broadband activation £25.00 - choose a broadband and phone package and you'll get free activation
However, reading the forum I was under the impression that 40/20 was no longer available? I don't really want the 40/2 product.
Unlimited Fibre (Without Phone) £17.49 per month
Unlimited Usage Allowance
40Mb download speed (estimated)
20Mb upload speed (estimated)
18-month contract
Designed for demanding users
Broadband activation £25.00 - choose a broadband and phone package and you'll get free activation
However, reading the forum I was under the impression that 40/20 was no longer available? I don't really want the 40/2 product.
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Re: Can I still upgrade to 40/20?
14-09-2015 10:38 AM
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Officially it's 40/2 or 80/20, I doubt if you'd get 40/20 now.
Did you intend to keep your phone line rental elsewhere or possibly transfer that to Plusnet? (Just asking because you might get a fairly decent discount by calling Customer Options if you bring your phone service over - if you can get the 80/20 product it might be the best option if you can secure a discount).
Did you intend to keep your phone line rental elsewhere or possibly transfer that to Plusnet? (Just asking because you might get a fairly decent discount by calling Customer Options if you bring your phone service over - if you can get the 80/20 product it might be the best option if you can secure a discount).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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Re: Can I still upgrade to 40/20?
14-09-2015 10:45 AM
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Thanks for the reply. I'm with BT for phone service and I am unlikely to move as I use BT's smart talk a lot.
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Re: Can I still upgrade to 40/20?
14-09-2015 10:52 AM
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I'd imagine the only possible way to get 40/20 (long shot) is to call the Customer Options team on 0800 013 2632 or 0330 123 9197, tell them you want fibre but need better then 2mb/s up so you're thinking of leaving because of that and see what they say.
- good luck.
- good luck.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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