Can I have a GEA Test ran on my line please.
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Can I have a GEA Test ran on my line please.
10-10-2017 7:03 PM
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Hi there, I have lost sync since last night and my modem will no longer sync to the cabinet.
I have perfect dial tone though which is weird.
So can you run a GEA Test so I can see if anything is out of the ordinary.
Thanks
Re: Can I have a GEA Test ran on my line please.
11-10-2017 3:36 PM
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Re: Can I have a GEA Test ran on my line please.
11-10-2017 8:46 PM
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The engineer has sorted this today while I was at work, the line is back in working order now and he has also carried out a DLM Reset, so it's just a waiting game for G.INP and 4db SNR target margin to return. Thanks for your help anyway
Re: Can I have a GEA Test ran on my line please.
11-10-2017 11:30 PM
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I have just noticed that my IP Profile is 25mb when my sync rate 65mb. Will this automatically correct itself?
Re: Can I have a GEA Test ran on my line please.
12-10-2017 10:28 AM
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Re: Can I have a GEA Test ran on my line please.
12-10-2017 11:27 AM
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Perfect adamwalker
Much appreciated!
Re: Can I have a GEA Test ran on my line please.
14-10-2017 4:13 PM
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Re: Can I have a GEA Test ran on my line please.
17-10-2017 9:23 AM
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Any chance of another IP speed increase? My sync is now at 74041
Also why does the IP Profile not update to the sync rate automatically?
Re: Can I have a GEA Test ran on my line please.
17-10-2017 1:46 PM
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Re: Can I have a GEA Test ran on my line please.
17-10-2017 10:17 PM
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It can update automatically but it takes it's time best just to ask on the forum or online chat to get it adjusted.
Re: Can I have a GEA Test ran on my line please.
18-10-2017 11:27 AM
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Perfect thanks, and yes looks like that is the best way to get it increased.
Re: Can I have a GEA Test ran on my line please.
14-11-2017 9:38 AM - edited 14-11-2017 9:42 AM
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Hi, My lines sync rate has been at 79999, 20000 for almost two weeks now buy my IP Profile still seems really low at 70.4 could this be increased?
Also I am still interested in seeing a GEA Test ran on my line please.
Thanks
Re: Can I have a GEA Test ran on my line please.
15-11-2017 4:32 PM
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Moderator's note by Mike (Mav): I have marked this as unfixed so staff an pick up above post.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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