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Cabinet 'High Demand' - any point switching to Plusnet?

telford_mike
Newbie
Posts: 3
Registered: 27-05-2016

Cabinet 'High Demand' - any point switching to Plusnet?

Tried ordering FTTC from BT but no joy - our cabinet is High Demand (I.e. full I guess). Plusnet website says I can have FTTC if I order. Is the Plusnet website correct?

5 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,379
Thanks: 587
Fixes: 53
Registered: 21-09-2009

Re: Cabinet 'High Demand' - any point switching to Plusnet?

What does this site say if you enter your phone number http://www.dslchecker.bt.com/ ?

telford_mike
Newbie
Posts: 3
Registered: 27-05-2016

Re: Cabinet 'High Demand' - any point switching to Plusnet?

Waiting list apparently.

 

SpendLessTime
Aspiring Hero
Posts: 2,379
Thanks: 587
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Registered: 21-09-2009

Re: Cabinet 'High Demand' - any point switching to Plusnet?

There has been some discussion on the forum about Plusnet putting people on the waiting list but that means you have given them your money and no guarantee when the FTTC upgrade would happen. If at all.

 

The waiting list is only valid for 3 months (I believe) so it may just be better to check on the DSL Checker regularly (daily even) and as soon as it is available then order. 

Plusnet Help Team
Plusnet Help Team
Posts: 4,086
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Registered: 25-03-2015

Re: Cabinet 'High Demand' - any point switching to Plusnet?

SpendLessTime wrote:

it may just be better to check on the DSL Checker regularly (daily even) and as soon as it is available then order. 

I'd recommend going with this option. While you'll be able to sign up an account, we won't be able to get you on to fibre until dslchecker shows available as opposed to waiting list.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
telford_mike
Newbie
Posts: 3
Registered: 27-05-2016

Re: Cabinet 'High Demand' - any point switching to Plusnet?

OK, thanks everyone.