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Buffering

bustermissy1961
Grafter
Posts: 204
Thanks: 1
Registered: 04-09-2014

Buffering

Can a Plusnet person explain to me why iam getting constant buffering while watching something online. Surely even with a download speed of 62Mbps i should be able to watch anything buffer free, yet i cant even watch SD content.
7 REPLIES
Alucidnation
Grafter
Posts: 180
Thanks: 8
Registered: 03-01-2015

Re: Buffering

Welcome to Plusnet.
Moderator
Moderator
Posts: 26,541
Thanks: 1,542
Fixes: 101
Registered: 14-04-2007

Re: Buffering

A very helpful post from Alucidnation. Roll eyes

Customer and Forum Moderator.

Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Buffering

Wired or wireless? Which streaming site/sites?
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Buffering

I was having a lot of trouble with buffering (especially Netflix) and it turned out to be a combination of me having the pro addon and the router I was using.
Hopefully you can figure out what is causing it.
Fibre Broadband 80/20, Netgear D7000
bustermissy1961
Grafter
Posts: 204
Thanks: 1
Registered: 04-09-2014

Re: Buffering

I never use wireless for watching anything i always use a wired connection. Youtube stuff like that.
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Buffering

Are you or is anyone else using your connection for anything else at the same time?
Do you have a ping monitor set up?
bustermissy1961
Grafter
Posts: 204
Thanks: 1
Registered: 04-09-2014

Re: Buffering

No nobody else is using anything but surely having speeds of 62Mbps it shouldn't matter if people were.Regarding ping monitor no i don't but ive always had rubbish ping's even when i was getting 75Mbps speeds but ive always been able to watch HD content with no buffering at all.