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Buffering

rongtw
Seasoned Hero
Posts: 6,777
Thanks: 1,401
Fixes: 12
Registered: 01-12-2010

Buffering

I have to ask a question, Buffering  Angry , I have a good stable connection Fibre 72- 17 but it dont make any difference what i do i cannot stop videos buffering .
its not just 1 its any ,BBC iplayer , ITV player , Channel 4 or 5 , Utube ,, all the same it will play for a while buffer a few mins and restart , then start again .
have tried several browsers , Firefox my main , Chrome & Palemoon still the same , latest flash update , drivers up to date , jumped Gateways , shut down modem & router over night  .
am getting peeved  Crazy as i cannot watch anything without it buffering  Sad
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
143 REPLIES
Averagejoe
Grafter
Posts: 43
Registered: 13-01-2015

Re: Buffering

out of interest how do you stream, smart TV, console etc.  I had the same issue having never had a problem with previous ADSL only when went to fibre.  It only stopped buffering when we got next gen consoles and streamed through them.  Never got a good answer from PN.
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Buffering

Apple TV this end - Netflix buffers a lot on it especially at peak time despite me being on 80/20 and paying the extra £5 a month for the pro service.
Fibre Broadband 80/20, Netgear D7000
rongtw
Seasoned Hero
Posts: 6,777
Thanks: 1,401
Fixes: 12
Registered: 01-12-2010

Re: Buffering

I watch on my PC
ricke17 The pro add in is useless for fibre
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Buffering

I am going to give the pro add on a few more months then cancel
Fibre Broadband 80/20, Netgear D7000
Community Veteran
Posts: 3,380
Thanks: 2
Registered: 18-01-2013

Re: Buffering

Wired or wireless connection ?
I noticed when I moved from my TP-Link back to the 582n that I had increased buffering with wireless on certain sites - not sure if it was related but something that I remember.
St3
All Star
Posts: 2,551
Thanks: 443
Fixes: 4
Registered: 13-07-2012

Re: Buffering

Quote from: rongtw
I have to ask a question, Buffering  Angry , I have a good stable connection Fibre 72- 17 but it dont make any difference what i do i cannot stop videos buffering .
its not just 1 its any ,BBC iplayer , ITV player , Channel 4 or 5 , Utube ,, all the same it will play for a while buffer a few mins and restart , then start again .
have tried several browsers , Firefox my main , Chrome & Palemoon still the same , latest flash update , drivers up to date , jumped Gateways , shut down modem & router over night  .
am getting peeved  Crazy as i cannot watch anything without it buffering  Sad

it only happens when watch bbcnews weather channel that the video player begins to buff sometimes stutter, but i also have netflix and it never seams to happen with that.
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Buffering

Are your speed OK generally? It would also be handy to know if you are using wired or wireless.
 Tony
 Plusnet Support
rongtw
Seasoned Hero
Posts: 6,777
Thanks: 1,401
Fixes: 12
Registered: 01-12-2010

Re: Buffering

Speeds are ok plusnetTony  never falls below 73/17 and always wired , haven't got a Thompson  Smiley i have the Netgear WNR  1000v3  that i got when started Fibre some time ago
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,777
Thanks: 1,401
Fixes: 12
Registered: 01-12-2010

Re: Buffering

Lo plusnetTony  Roll eyes
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Buffering

Buffering badly this end too - more so today.
Fibre Broadband 80/20, Netgear D7000
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Buffering

Apologies, I missed your previous posts.
I've not found any particular issues, or thought of anything that could be causing the issues. Have you been able to stream via other devices?
 Tony
 Plusnet Support
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: 19-01-2015

Re: Buffering

All my devices were affected yesterday (Netflix) but all is ok today - so dunno what was up.
Fibre Broadband 80/20, Netgear D7000
rongtw
Seasoned Hero
Posts: 6,777
Thanks: 1,401
Fixes: 12
Registered: 01-12-2010

Re: Buffering

Tony , for me its the same on my TV and Phone  Embarrassed  buffering  Sad  but speed test is good
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Buffering

@ricke17 keep an eye on it, but I'm please it appears sorted.
@rongtw I forgot to ask - is this at peak times or permanent? We can take a look at VP contention in your area, but it's unlikely to be this if it is permanent and you get decent speeds.
 Tony
 Plusnet Support