Broadband speed below expected norm - still awaiting response to given time slots
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Broadband speed below expected norm - still awaiting response to given time slots
Broadband speed below expected norm - still awaiting response to given time slots
28-07-2016 10:55 AM
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Hi,
I reported a fault with my broadband service nearly a month ago. You guys confirmed issues with the speed and asked me to give you time slots for an engineer - due to work load I was unable to give those for 12 days after the time slot request was made. I have since given two sets of time slots with no response.
Re: Broadband speed below expected norm - still awaiting response to given time slots
Re: Broadband speed below expected norm - still awaiting response to given time slots
28-07-2016 11:06 AM
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Yes, I'm in the same boat. Speed drops to as low as 1.02 mbs. I'm told to check router and cables, etc. but that seems to only make things slower.
Is this an issue with BT Openreach not being up to it ?
Re: Broadband speed below expected norm - still awaiting response to given time slots
Re: Broadband speed below expected norm - still awaiting response to given time slots
28-07-2016 11:46 AM
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@dalisprime I'm taking a look at your fault ticket now.
@pullworks Have you reported the fault to us for investigation? https://faults.plus.net
Chris Parr Plusnet Staff |
Re: Broadband speed below expected norm - still awaiting response to given time slots
Re: Broadband speed below expected norm - still awaiting response to given time slots
28-07-2016 11:54 AM
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Re: Broadband speed below expected norm - still awaiting response to given time slots
Re: Broadband speed below expected norm - still awaiting response to given time slots
28-07-2016 1:07 PM
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Thanks Chris!
Re: Broadband speed below expected norm - still awaiting response to given time slots
Re: Broadband speed below expected norm - still awaiting response to given time slots
28-07-2016 1:26 PM
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