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Back in mid September 2016 a contractor was working in my cabinet changing out the strips to a new type of tool less strips (replacing the IDC ones) since them my speed has dropped by approx 10Mb. My speed results now look like this
Date Down UP
11/10/16 49.43 18.1205/10/16 50.26 17.58
12/09/16 60.68 18.4520/08/16 59.12 18.4304/07/16 62.52 18.3320/06/16 62.47 18.3719/03/16 59.72 16.5218/02/16 65.99 17.7920/01/16 63.52 16.75
I have restarted my router and modem with no increase in my speed. Is this fall off due to the BT work or has Plusnet done something to slow down my service.
There can be a wide range of reasons for speeds to change. From the line degrading, to crosstalk as more users are installed at your cabinet, a fault, other noise on the line etc.
Testing your line is showing a sync speed of 60Mbps
I'm afraid that as this is still within the estimate range, it's not something we could report as a fault.
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
WBC FTTC Availability Date
WBC SOGEA Availability Date
Left in Jumper