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Broadband overcharging - £150 per month!

marthatorres
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Posts: 16
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Registered: ‎04-03-2018

Broadband overcharging - £150 per month!

‎04-03-2018 6:04 PM - edited ‎04-03-2018 6:06 PM

We signed up for an unlimited broadband package but at some point without our knowledge we have been switched to a limited package (250).

We have been charged around £450 for the last three months broadband!

I have been on hold for nearly an hour without any success.

My advice is to steer clear of Plus net.

There appears to be no way to get in touch with them at the moment. If anyone has an email address, it would be much appreciated.

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Mav
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Registered: ‎06-04-2007

Re: Broadband overcharging - £150 per month!

‎04-03-2018 6:11 PM

Moderator's note:

Thread locked in favour of https://community.plus.net/t5/My-Account-Billing/Broadband-overcharging-150-per-month/m-p/1519663

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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