Broadband not working and unable to make outgoing calls
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- Re: Broadband not working and unable to make outgo...
15-05-2018 6:53 PM - edited 15-05-2018 7:09 PM
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As we aren't unable to speak to Plusnet via the contact centre can you please deal with this a.s.a.p and get back to me.
Fixed! Go to the fix.
Re: Broadband not working and unable to make outgoing calls
15-05-2018 7:27 PM
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You'll need to try the self help links below; unless phone service working your BB
won't work. If the self test finds fault system will generate fault report.
Re: Broadband not working and unable to make outgoing calls
15-05-2018 7:32 PM
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Welcome to the forum @Otter777
Do you have a mobile phone or can you borrow a neighbour's phone? Try phoning Plusnet using that, explain the position and tell them your real phone number, and see if they will test your landline connection.
15-05-2018 7:46 PM
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Re: Broadband not working and unable to make outgoing calls
15-05-2018 7:50 PM - edited 15-05-2018 7:53 PM
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As you seem to have a phone problem I would advise getting that sorted first.
Try Home phone problems and how to fix them
eta:posted at the same time. good luck!
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