Broadband losing connection at simular times every day
We are having consistent issues where our connection just drops out at the same time almost every night. Usually at exactly 21:00 - It sometimes only drops the once but other nights it will continue to drop throughout the evening.
Is there anything you can do to resolve this issue - We have reported this in the past and nothing was done.
Re: Broadband losing connection at simular times every day
I would raise a fault - I think the URL is faults.plus.net though I haven't used it before.
Do that if you have not done so already.
A member of staff may pick up on your thread here, but I would raise a fault too.
Just to rule out dodgy extensions or something, can you try your master socket with everything else disconnected if you can.