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Broadband isn’t working - help!!
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- Broadband isn’t working - help!!
Broadband isn’t working - help!!
06-05-2020 1:19 PM
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Phone line working no probs.
Internet went down 12.00 on 6/5/20
Have tried all self help tips and online plusnet broadband trouble shooter- it advised me to call in but no answer on tech help desk or online chat.
Automated call centre message suggested trying here for help.
I have solid orange light on router, the b flashes red for a while after I restart the router which I’ve done several times.
Would really appreciate any help as need internet connection for work from home jobs for my wife and I plus all the school work sent online for our kids!
Internet went down 12.00 on 6/5/20
Have tried all self help tips and online plusnet broadband trouble shooter- it advised me to call in but no answer on tech help desk or online chat.
Automated call centre message suggested trying here for help.
I have solid orange light on router, the b flashes red for a while after I restart the router which I’ve done several times.
Would really appreciate any help as need internet connection for work from home jobs for my wife and I plus all the school work sent online for our kids!
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Re: Broadband isn’t working - help!!
06-05-2020 1:26 PM
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Are you in any of the areas covered here https://btbusiness.custhelp.com/app/service_status
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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- Plusnet Community
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- :
- Fibre Broadband
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- Broadband isn’t working - help!!