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Broadband is extremely slow

natho49
Newbie
Posts: 3
Registered: ‎25-07-2019

Broadband is extremely slow

Hi,
For the past week my broadband has been really slow, the fastest the speed has been has been 24 MB per second but my minium garnteedd speed is 56 mb anyone else having issues?
3 REPLIES 3
Gel
Aspiring Champion
Posts: 2,206
Thanks: 267
Fixes: 26
Registered: ‎02-08-2007

Re: Broadband is extremely slow

dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Broadband is extremely slow


Moderators Note


This topic has been moved from ADSL Broadband to Fibre

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plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Broadband is extremely slow

Apologies for the delay in getting back to you. I hope things are back to normal now, but I have run a line test for you just in case. The connection appears stable with the sync rate in the region of those mentioned.

 

If issues persist, are you able to performed a wired test? If so, were the results any better?

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team