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Broadband has been deactivated

Posts: 3
Registered: ‎19-03-2020

Broadband has been deactivated

My broadband has been deactivated out of no where this must be due to a few issues we have had with the installation engineer not relaying the appropriate info back to Plusnet. The WiFi was working for a week and now has stopped working. I have checked my phone line and it states there’s an error.
Any help is much needed.
I am working from home I need the WiFi ASAP

Tags (1)
Plusnet Help Team
Plusnet Help Team
Posts: 15,169
Thanks: 458
Fixes: 126
Registered: ‎27-04-2007

Re: Broadband has been deactivated

Hi there, I'm really sorry for the poor start to proceedings with us. I've just picked this issue up for you and have added an update to your account here:



If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team