Broadband drops most days at similar time
31-07-2020 10:11 AM - edited 31-07-2020 10:25 AM
I've seen similar posts about this fault.
My fibre broadband seems to drop out (not every day) around the same time. This appears to be roughly 9:50pm - 10pm.
I'm using the Plusnet Hub One router.
Having a look in the system logs on the router don't seem to show much but then I noticed in Advanced settings > Broadband > Connection Information that it does indeed show the connection went down 12 hours 11 mins ago (posting at this at 10:11am so links in with the ~10pm drop out). See below.
The connection does recover on it's own after about 5-10 mins.
Any ideas what this is?
Internet Connection Configuration
Re: Broadband drops most days at similar time
Im getting this 2/3 times a day and just generally slow speeds. Complained to keep getting told nothing is wrong even though I send them speed tests showing its happening.
Hopefully they can find a solution to this