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Broadband down

picklepercy
Dabbler
Posts: 23
Thanks: 1
Registered: ‎15-09-2015

Broadband down

Our internet connection suddenly dropped at around 9.45pm. Have tried resetting the router etc but it's not coming back.

Is there an outage or something somewhere?
4 REPLIES
Community Veteran
Posts: 1,584
Thanks: 272
Fixes: 33
Registered: ‎13-08-2015

Re: Broadband down

Have you got dial tone ?

 

picklepercy
Dabbler
Posts: 23
Thanks: 1
Registered: ‎15-09-2015

Re: Broadband down

Yes.

Phone line works and can call out with no issue.
picklepercy
Dabbler
Posts: 23
Thanks: 1
Registered: ‎15-09-2015

Re: Broadband down

Still no internet access at 7.30am.
Twills
Grafter
Posts: 46
Registered: ‎14-05-2014

Re: Broadband down

Hey Picklepercy,

 

Just checked it for you, there is an outage at your exchange Sad suppliers already flagged this and is due to be fixed this afternoon! Good and bad news but nothing else required to get this fixed.


Sorry for the inconvenience!

Twills.