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Broadband connected but no internet

Jordlloyd
Newbie
Posts: 1
Registered: ‎17-10-2020

Broadband connected but no internet

Received an email that our switch has been completed. Plugged the router in, went through the setup. Says I am connected but I have no Internet. It keeps taking me back to the same sign in page.
Thanks
2 REPLIES 2
Thrall
Seasoned Pro
Posts: 567
Thanks: 115
Fixes: 23
Registered: ‎28-09-2020

Re: Broadband connected but no internet

Are you still having issues?

bobpullen
Community Gaffer
Community Gaffer
Posts: 15,014
Thanks: 2,653
Fixes: 170
Registered: ‎04-04-2007

Re: Broadband connected but no internet

Looks good at this side. I'm sure @Jordlloyd will shout if that's not the case though?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵