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Both lines now losing download synch.

Community Veteran
Posts: 5,079
Thanks: 1,200
Fixes: 30
Registered: 16-10-2014

Both lines now losing download synch.

Just as the subject says really, this is a repeat of my previous issue from the 3rd inst but this time both lines are affected. I'm not going to raise faults on this yet, unless it's recommended.

3 REPLIES
Community Veteran
Posts: 5,079
Thanks: 1,200
Fixes: 30
Registered: 16-10-2014

Re: Both lines now losing download synch.

Currently in the rather long queue to arrange an engineer for both lines now, as one's taken a dive overnight.

Not happy, but we'll see what can be done I guess.

Edit :- Tickets raised for both lines so now it's a waiting game.

Plusnet Help Team
Plusnet Help Team
Posts: 4,086
Thanks: 789
Fixes: 171
Registered: 25-03-2015

Re: Both lines now losing download synch.

Apologies this wasn't picked up yesterday @Mook.

 

Glad to see you've now got faults raised on both accounts for further investigation in to this.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Community Veteran
Posts: 5,079
Thanks: 1,200
Fixes: 30
Registered: 16-10-2014

Re: Both lines now losing download synch.

No problem @HarryB, I did say I wasn't going to raise a ticket unless it was recommended and as it wasn't I assumed it was OK. But with this morning's drop I guessed it wasn't going to get any better so called it in. LJ at CS did me a sterling job as is normal for me. Smiley