Blue light but not working
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Blue light but not working
12-04-2018 11:12 AM
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Re: Blue light but not working
12-04-2018 12:25 PM
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If you log into the hub one, and click on "Settings", what does it show for the username? If it shows "your-user-name"@plusdsl.net, the you should be fine.
If it shows setup@plusdsl.net, you will need to update the details to the correct ones.
Re: Blue light but not working
12-04-2018 12:29 PM
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Hi there.
I'm sorry to hear you're experiencing connection problems.
Our checks are showing an active connection. Are you using wired or wireless connections? If you're using WiFi, can you try a wired connection to narrow down where the issue lies?
Also, it might be worth doing a factory reset of your router by pushing a paperclip into the reset hole at the back for 20 seconds.
Let us know how you get on.
Re: Blue light but not working
12-04-2018 12:30 PM
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Might be worth doing a session kill @Gandalf
Re: Blue light but not working
12-04-2018 12:36 PM
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Re: Blue light but not working
12-04-2018 12:44 PM
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Re: Blue light but not working
12-04-2018 1:11 PM
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