Blue light but no internet

[#1]

Hi,

May be jumping the gun a bit here. I’m due to change over from BT to Plusnet today and as my BT router started with disco lights and no connection in the early hours I’m assuming it has happened. Swapped over to the Plusnet router which has a blue light and seems to think it’s connected when I go to 192.168.1.254 but it won’t connect to much web wise....and when I try to connect to Wi-Fi it just sends me to the router landing page (which incidentally seems to have setup@plusdsl.net as the username)

Any ideas?

Tim Harrison

[#2]

You will have a while to wait yet before your account is set up.

The instructions you will have received say any time up to midnight.

Wait for the text and try again later..

[#3]

Thanks for getting in touch @Timbo69

From what I can see your account was activated earlier today and everything is up and running now.

If there's anything else we can help with let us know