Blocked hosting on Plusnet
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Blocked hosting on Plusnet
31-10-2014 11:01 AM
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There is a ticket ongoing and despite assurances from Hostpapa the incorrectly diagnosed Malware alert still seems to be blocking it for me and me only. Does anyone else have a similar issue> I am, to put it mildly, a bit fed up with the situation and seriously considering moving away from PN who I've been with for a long time having started with the old free online service.
What is going on at PN? There service was speedy but at the moment it is excruciatingly slow.
I understand that the company has grown considerably since the early days but that should not be detrimental to it's service.
I would appreciate it if senior management would put this as a priority now as i'm just about done with PN now. It is wholly unacceptable to be without a complete service considering the cost per month I'm paying.
Anybody want to check out one of the sites I can't get at on both PN accounts and another data source and let me know your thoughts?
http://bromsgroverfc.co.uk
it is malware free by the way and is covered by site lock
Re: Blocked hosting on Plusnet
31-10-2014 11:39 AM
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Re: Blocked hosting on Plusnet
31-10-2014 11:41 AM
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Re: Blocked hosting on Plusnet
31-10-2014 12:20 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Blocked hosting on Plusnet
31-10-2014 12:23 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Blocked hosting on Plusnet
31-10-2014 1:38 PM
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I'll be honest, it's doing my head in when it takes nearly 24hrs between responses.
Re: Blocked hosting on Plusnet
31-10-2014 2:08 PM
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Have you tried using the Plusnet DNS servers ?
Re: Blocked hosting on Plusnet
31-10-2014 2:29 PM
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Could it be possible that your IP has been blocked in some way? If it is likely that the IP is an issue, we can do a dial test for you if it hasn't already been done.
Secondly, what happens if you use some sort of proxy connection? Do issues still remain? This should at least rule out your computer.
A couple of anonymous sites to try are here or here . Other sites are available.
Tony
Re: Blocked hosting on Plusnet
31-10-2014 5:20 PM
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Nothing is simple is it.
Re: Blocked hosting on Plusnet
31-10-2014 5:35 PM
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C:\Users\John>nslookup bromsgroverfc.co.uk 208.67.222.222
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
Name: bromsgroverfc.co.uk
Address: 70.33.246.110
C:\Users\John>nslookup bromsgroverfc.co.uk 8.8.8.8
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Non-authoritative answer:
Name: bromsgroverfc.co.uk
Address: 70.33.246.110
C:\Users\John>nslookup bromsgroverfc.co.uk 212.159.6.9
Server: cdns01.plus.net
Address: 212.159.6.9
Non-authoritative answer:
Name: bromsgroverfc.co.uk
Address: 70.33.246.110
I can't see how this could be a DNS issue.
What happened when you tried http://anonymouse.org/cgi-bin/anon-www.cgi/http://bromsgroverfc.co.uk/ or https://www.filterbypass.me/anonsurf.php?u=uy2rrehTzlIv4v6%2F5U9q9ZKSvlfLjYA%3D&b=5&f=norefer?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Blocked hosting on Plusnet
31-10-2014 10:24 PM
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Re: Blocked hosting on Plusnet
01-11-2014 12:05 AM
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Quote from: plusnettony Hi,
Could it be possible that your IP has been blocked in some way? If it is likely that the IP is an issue, we can do a dial test for you if it hasn't already been done.
Secondly, what happens if you use some sort of proxy connection? Do issues still remain? This should at least rule out your computer.
A couple of anonymous sites to try are here or here . Other sites are available.
Tony
Ticket 93647622 here
Re: Blocked hosting on Plusnet
01-11-2014 12:08 AM
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Anonymouse worked. Apart from their ad panel over the top of it.
Quote from: jelv If it was a DNS issue, one of the servers would be giving a different answer - they are not: C:\Users\John>nslookup bromsgroverfc.co.uk 208.67.222.222
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
Name: bromsgroverfc.co.uk
Address: 70.33.246.110
C:\Users\John>nslookup bromsgroverfc.co.uk 8.8.8.8
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Non-authoritative answer:
Name: bromsgroverfc.co.uk
Address: 70.33.246.110
C:\Users\John>nslookup bromsgroverfc.co.uk 212.159.6.9
Server: cdns01.plus.net
Address: 212.159.6.9
Non-authoritative answer:
Name: bromsgroverfc.co.uk
Address: 70.33.246.110
I can't see how this could be a DNS issue.
What happened when you tried http://anonymouse.org/cgi-bin/anon-www.cgi/http://bromsgroverfc.co.uk/ or https://www.filterbypass.me/anonsurf.php?u=uy2rrehTzlIv4v6%2F5U9q9ZKSvlfLjYA%3D&b=5&f=norefer?
Re: Blocked hosting on Plusnet
02-11-2014 8:33 AM
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I understand sometimes a fault can take time to resolve but my beef is really about the turnaround time on support tickets. I generally reply immediately to them but that's not the case when it comes to a PN response.
After over 16 years with Plusnet I'm thinking of leaving if this isn't resolved soon. Which would be a shame and a pain in the Butt!
Re: Blocked hosting on Plusnet
02-11-2014 9:03 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
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