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Black Sunday

808
Newbie
Posts: 4
Registered: ‎21-06-2013

Black Sunday

‎30-11-2014 10:50 AM

What is going on .... After months of connection problems, plusnet saying  "line is fine its your end"  this morning connection goes completely and I have someone else's connection username and password appear on connection info ????
Lots of love 808 xxx
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Townman
Superuser
Superuser
Posts: 23,014
Thanks: 9,603
Fixes: 160
Registered: ‎22-08-2007

Re: Black Sunday

‎30-11-2014 10:52 AM

Could be related to this - http://community.plus.net/forum/index.php/topic,134472.0.html

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Black Sunday

‎30-11-2014 11:20 AM

Locked in favour of existing thread
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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