cancel
Showing results for 
Search instead for 
Did you mean: 

Billion 8800nl

jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Billion 8800nl

Tried to setup my new billion this morning,no matter what i tried the red power light stayed on red & where i read it should turn green,but it won,t.
So i had to setup my BT modem & PN router again.
Is it faulty,i just don,t know. Angry
https://www.flickr.com/photos/james_bingham/
9 REPLIES
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Billion 8800nl

The manual says the red means 'boot failure or emergency mode" Sad
Have you tried using the reset switch?  Press and hold it for 5 seconds or so and see if the device responds...  If not, sounds like it's dead I'm afraid. 
It may be worth posting a query on the Billion UK forum http://www.billion.uk.com/forum/ but it's probably simplest to arrange a replacement with your supplier?
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Billion 8800nl

Yep i tried the the reset but it did nothing,i have sent the supplier a message asking for a return label (amazon)
https://www.flickr.com/photos/james_bingham/
dragon2611
Grafter
Posts: 283
Registered: ‎20-10-2013

Re: Billion 8800nl

If it is actually something supplied by Amazon themselves rather than a seller on the marketplace they're usually pretty good at getting things sorted if you do have a problem thankfully.
I had a pair of headphones where the driver was loose and they'd rattle on any low frequencies, Amazon sent out a new pair and then I had 30days to drop the old pair off at a collect+ point I think it was.
Whilst still irritating that the one's I received the first time were faulty Amazon made it as painless as possible to get the RMA sorted.
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Billion 8800nl

Well the actual seller was super computers but supplied by amazon
https://www.flickr.com/photos/james_bingham/
Community Veteran
Posts: 1,894
Thanks: 3
Registered: ‎20-10-2012

Re: Billion 8800nl

[DELETED]
Geoff,
York.
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Billion 8800nl

I can,t even access the router,s configuration because of the red power light which should be green.
https://www.flickr.com/photos/james_bingham/
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Billion 8800nl

Quote from: NedLudd
I had exactly the same problem.

That doesn't sound like the same problem at all...  Are you sure that it wasn't the Internet led that was red in your case?
Community Veteran
Posts: 1,894
Thanks: 3
Registered: ‎20-10-2012

Re: Billion 8800nl

Oops! Another senior moment!  Embarrassed
Geoff,
York.
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Billion 8800nl

Crazy Crazy Crazy Crazy
https://www.flickr.com/photos/james_bingham/