Big speed drop on FTTC
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Big speed drop on FTTC
23-02-2016 8:17 PM
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http://community.plus.net/forum/index.php/topic,148789.0.html
What is the truth here?
Re: Big speed drop on FTTC
23-02-2016 10:39 PM
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To say that this is "the same" would need more investigation and more detail - but the symptoms are the same, so it's likely to be a similar issue: a temporary event that caused localised excess noise affecting broadband lines in the area.
In the worst case, it's a non-temporary issue - i.e. someone's installed something that generates a lot of RFI/EMI near the phone line. I should be syncing at 28000Kbps but I only get 25000Kbps because there is something near my line that regularly spanners it with 2dB of noise - I've been producing graphs from the stats in the modem and I can see it sometimes drop for 15 minutes and then recover, and other times it drops for 48 hours and only recovers for 10 minutes. The way it turns on and off, I strongly suspect there's some nearby hardware (e.g. the farmer's generator) causing the noise.
Re: Big speed drop on FTTC
24-02-2016 8:42 AM
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As the BTW tests are showing red, I would log a fault at http://faults.plus.net/
Something is amiss and the red on the chart indicates that Plusnet should get their supplier (BTW) to check for faults.
Re: Big speed drop on FTTC
24-02-2016 8:22 PM
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mav:quote
Re: Big speed drop on FTTC
24-02-2016 9:44 PM
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I have noticed the BTW site gives out odd results at times.
Are you able to print out a copy of your routerstats/Helpdesk page?
Re: Big speed drop on FTTC
25-02-2016 7:16 AM
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dick:quote
Re: Big speed drop on FTTC
25-02-2016 8:59 AM
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Hope this helps
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Big speed drop on FTTC
26-02-2016 8:00 PM
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I have a Huawei HG612 B3 modem which I assume is doing the syncing and nothing else to try. My Draytek router plugs directly into the modem.
dick:quote
Re: Big speed drop on FTTC
05-03-2016 4:37 PM
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My speed started stably and about 46. After a year or more it dropped to be stable at about 40 (If I remember right). Now it has dropped to be stable at about 32. Could be when other people were connected up?
Re: Big speed drop on FTTC
05-03-2016 5:12 PM
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Quote from: TCB123 I don't think I can connect to behind the master socket for a long test as this would mean disconnecting our phone
I think a photo is called for a proper mk3 socket has separate phone and broadband sockets so that your phone can stay connected while you remove the bottom plate to access the test socket. The filtering is built in with the mk3 too
/ edit I've got it the wrong way round testing is wth the phone disconnected as the OP states
To be is to do - Kant
do be do be do - Sinatra
Re: Big speed drop on FTTC
05-03-2016 5:39 PM
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Quote from: TCB123 I have been reading up about the effect of crosstalk and could this be my problem?
My speed started stably and about 46. After a year or more it dropped to be stable at about 40 (If I remember right). Now it has dropped to be stable at about 32. Could be when other people were connected up?
Hard to say it could be crosstalk then again it could be a fault that is able to be fixed you wont know until a Engineer does some tests, get back to support and tell them you want a engineer visit booked your under the required Estimate don't take no for a answer.
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