Big drop in Download speed
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Big drop in Download speed
24-10-2017 6:56 PM
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Hi there,
I'm into my 3rd/4th month with PlusNet now and initial speeds were excellent with them reaching my guaranteed 40mb, however now I'm noticing I get 10mb-15mb on a consistent basis. We did have a fault on the line over a month and a half ago but not really sure why we aren't getting decent speeds anymore. Just wondering if someone could look into this?
Many thanks.
Re: Big drop in Download speed
24-10-2017 7:51 PM
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Have you run the broadband troubleshooter? It is worthwhile getting your fault into the queue for action as soon as possible.
Re: Big drop in Download speed
24-10-2017 8:57 PM
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I sure have.
Re: Big drop in Download speed
25-10-2017 7:15 PM
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Strangely enough I logged a fault and did a speed test today and I'm sitting back at 40mb.. Hmmm.
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