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Been trying to switch to Plusnet for a month now....

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Newbie
Posts: 1
Registered: ‎25-09-2020

Been trying to switch to Plusnet for a month now....

Been trying to change over to Plusnet for over a month.  I've been sent a router but there was some issue with the address not matching which I was told they would fix.  I've tried the phone (no joy after hours waiting), no chat available and I've had 2 service tickets ignored.  I really don't know what to do next..... It's not the greatest start but to be honest, my existing service is rubbish so I just want to switch.  Any ideas?