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Banding stuck at DSLAM

Daven00
Newbie
Posts: 2
Registered: ‎12-06-2021

Banding stuck at DSLAM

Hi, my connection is banded at the exchange as a result of an accidentally damaged dsl cable from the modem to the socket while installing a TV stand unit. Having replaced the cable and confirming error seconds etc are back to within normal limits, I've waited a number of weeks for the banding to be released but it appears to be stuck. Can I please ask someone such as Mr Gandalf to please remove the banding from the plusnet side? many thanks, Dave
 
 
 
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1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Banding stuck at DSLAM

Thanks for your post @Daven00 and welcome to our Community Forums

I've arranged for your line to be reset now which should go through within 3 working days

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet