Bad performance on gaming server
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Bad performance on gaming server
09-07-2019 9:52 PM - edited 09-07-2019 9:59 PM
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Hi
I'm not sure why but I've recently started getting really bad gaming performance (stutter etc) on particular servers that used to be fine.
For example:
WinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
dsldevice.lan | 0 | 35 | 35 | 1 | 1 | 2 | 1 |
No response from host | 100 | 35 | 0 | 0 | 0 | 0 | 0 |
141.hiper04.sheff.dial.plus.net.uk | 71 | 34 | 10 | 8 | 8 | 10 | 8 |
140.hiper04.sheff.dial.plus.net.uk | 0 | 34 | 34 | 8 | 9 | 11 | 9 |
195.99.125.142 | 0 | 34 | 34 | 8 | 9 | 11 | 9 |
peer8-et-0-0-5.telehouse.ukcore.bt.net | 0 | 34 | 34 | 8 | 10 | 29 | 9 |
5.226.136.50 | 0 | 34 | 34 | 9 | 11 | 53 | 9 |
No response from host | 100 | 34 | 0 | 0 | 0 | 0 | 0 |
ae1.rt1-cr.ldn.as25369.net | 0 | 34 | 34 | 9 | 10 | 18 | 10 |
ae7.31-cs0-cr.ldn.as25369.net | 0 | 34 | 34 | 24 | 40 | 154 | 35 |
185.16.86.55 | 0 | 34 | 34 | 8 | 9 | 11 | 10 |
Is there anything I can try?
- Wired Connection to Hub (1 metre)
- Openreach master socket (no extensions)
Thanks in advance
Re: Bad performance on gaming server
10-07-2019 9:14 AM
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Hi there.
Our tests aren't showing any issues with the broadband signal coming into your router and to my eye those WinMTR stats look fine. Which games do you see latency problems on and do you have problems on more than one game?
Are you also using any powerline adapters or switches, or your PC plugged directly into the router using an ethernet cable?
Re: Bad performance on gaming server
10-07-2019 9:57 AM - edited 10-07-2019 10:00 AM
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Hi
PC is plugged into router directly. Router is next to Master Socket.
That IP address is the DayZ server I mainly play on - other servers seem fine and my friends aren't having any issues so I can't understand why I would be.
I don't notice any issues with other games.
I never used to have any issues with that specific server - but maybe it's throwing a wobbly. But why is it just for me?
This node in the route seems a bit odd, huge fluctuation in the Ping:
ae7.31-cs0-cr.ldn.as25369.net | 0 | 34 | 34 | 24 | 40 | 154 | 35 |
I checked the BT Wholesale site and ran all the tests and diagnostics and everything seemed fine.
What other tests can I run to identify if I'm getting packet loss or other issues on that specific server?
Thanks
Re: Bad performance on gaming server
10-07-2019 10:28 AM
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Thanks for getting back to us.
To be honest it sounds like the issue is just simply down to the DayZ server. Do they have any other servers you can try? It may also be worth contacting their support to see if there's anything they're aware of or can suggest.
If you want to run more tests on a specific server the only other thing I can think of is doing a traceroute using the command prompt i.e. tracert <the server name>
Re: Bad performance on gaming server
10-07-2019 10:36 AM - edited 10-07-2019 10:37 AM
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185.16.86.55 | 0 | 34 | 34 | 8 | 9 | 11 | 10 |
From this line, there is no packet loss (all 34 sent packets were received) and the end-to-end ping is varying between 8-11ms (which is great), intermediate hops will often show increased ping responses as many devices have responses to this type of request as a low priority task or even disabled entirely.
Re: Bad performance on gaming server
10-07-2019 11:25 AM
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Ok thanks for looking into it.
Cheers
Re: Bad performance on gaming server
10-07-2019 11:37 AM
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