Bad latency and High pings
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Bad latency and High pings
on 22-06-2017 4:26 PM - last edited on 22-06-2017 8:47 PM by Mav
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I have been having the same issue for a while now... pings vary massively and there is bad latency when browsing the internet. This has been for a few weeks now but been too busy to report it. Any chance of taking a look at my line quality too? Thanks (and sorry for the thread hijack)
Moderator's note by Mike (Mav): Changed thread title to reflect issue.
Re: Bad latency and High pings
on 22-06-2017 6:17 PM - last edited on 22-06-2017 8:47 PM by Mav
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Sorry to hear you're having latency issues.
Your connection doesn't look too good...
Your router is in sync at a decent speed...
Sync Status | In Sync |
Downstream Speed | 60.0 Mbps |
Upstream Speed | 20.0 Mbps |
Testing the copper line isn't identifying anything...
Voice Line Test Result | Pass |
I'd recommend going through the checks here and report a fault to us here if you continue to have problems.
Anoush
Re: Bad latency and High pings
22-06-2017 8:47 PM
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Moderator's note:
Moved to it's own thread and title changed.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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