Back with Plusnet
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Back with Plusnet
08-10-2014 1:14 PM
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Went live this morning on Fibre Extra. So far, so good!
Re: Back with Plusnet
08-10-2014 1:52 PM
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Re: Back with Plusnet
08-10-2014 2:32 PM
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Welcome back!
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Back with Plusnet
08-10-2014 5:52 PM
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Wasn't the smoothest of processes. My order didn't get placed until I raised a ticket asking what was happening and today I got an email saying an engineer was coming even though one wasn't... then there is the fact the router I paid £6.99 P&P for won't work without the Openreach modem I don't have (as I had a HH5 on BT Infinity). But now I'm here it does seem fine 🙂
Re: Back with Plusnet
08-10-2014 7:08 PM
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Thanks for letting us know about this. I'll take a look at your account and feed back where necessary.
Matty
Re: Back with Plusnet
09-10-2014 3:54 PM
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Ex-Broadband Service Manager
Re: Back with Plusnet
10-10-2014 12:07 PM
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Re: Back with Plusnet
10-10-2014 1:28 PM
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Re: Back with Plusnet
11-10-2014 12:52 PM
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But then I would lose BT WiFi and BT Sport etc...
Re: Back with Plusnet
11-10-2014 1:02 PM
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