BTw Performance Test via Further Diagnostics

[#1]

@goldenfibre it's because you always abuse the website. I've checked my IP profile twice in last 8 months

[#2]

Don't insult me! I have say in the last post I haven't used BTw speedtest much lately. The last one I checked was last year. Two weeks ago when my speed was reduced (I didn't know of gateway problem with changing to different gateway have resolved it) as this is why I checked plusnet current line speed then ran BTw speedtest and it didn't work. So, I have alert this problem to Plusnet. I am the customer with Plusnet. So, it got nothing to do with you @ thesawdust.

[#3]

How's that an insult? I'm a Plusnet customer too? But rather complain about something worth it. Go by the profile in member centre.
Also, you pay PN for connectivity. It's a BT product, try complaining to them?

[#4]

The profile in member centre doesn't always correct! That's why PN and BT recommend to use BTw speed test to check ip profile to ensure it matched PN profile.

[#5]

It should be just removed as it's a constant headache.
I'm assuming the same issue from before has reoccured and it's a geographic issue. Has anyone (for who it does not work at the moment) tried with their circuit ID/BBEU (if they have this) rather than their phone number?

[#6]

There's some posts on here that are off-topic. Please try to keep this thread for the intended topic, thanks.

[#7]

To addition note for chris:
I have try BTw with phone number landline - fail!
I have try BTw with ID/BBEU - fail!

[#8]

@ Chris Parr - Any updates yet on this?

[#9]

Nothing to report, yet.

[#10]

Still not working on BT Test. Why is this taking so long without no resolved yet Chris Parr?

[#11]

I have no idea. The issues have been reported to BT.
Can I ask how this is impacting your service?

[#12]

Because I want to test it this evening via bt speedtest if it goes through to Tag3 but it was impossible to do this without Further Diagnostics is working correct 1st

[#13]

If your performance drops below 40Mbps on the BT Speed Tester or TBB HTTPx6, then I'm sure Plusnet will be able to look at it.

[#14]

I will test it later around 8pm to 9pm via TBB HTTPx6 as BT Speed Test is useless to me.
Just done my TBB test just now

[#15]

If your service isn't degraded, then running the BTW Speed Tester is of no value to you anyway.
You have a modem which tells you your sync speed/interleaving etc. This is of more use to you than anything else.