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BTW Performance Test shows my Downlink speeds Redlined

danludlow
Rising Star
Posts: 393
Thanks: 23
Fixes: 1
Registered: 03-12-2014

BTW Performance Test shows my Downlink speeds Redlined

Lately I've been consistently getting red-lined Down-link speeds from BTW's Performance tests.

Other speed tests show speed as higher and withing the expected range on my line of 40-45Mbps, today's BTW test showed only 30Mbps, and suggests further tests are needed, inform your ISP.

Is there a problem? or is the BTW test unreliable?

6 REPLIES
rongtw
Seasoned Hero
Posts: 6,973
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Registered: 01-12-2010

Re: BTW Performance Test shows my Downlink speeds Redlined

BTW tests are iffish if run on Firefox Embarrassed and have been reported several times and are awaiting a response from BT

Still Angry 

 

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danludlow
Rising Star
Posts: 393
Thanks: 23
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Registered: 03-12-2014

Re: BTW Performance Test shows my Downlink speeds Redlined

Thanks rongtw.

It amazes me that Internet Explorers are not always wholly compatible, nor are websites. It cannot be beyond the wit of man to make both things happen as expected.

Plusnet Staff
Plusnet Staff
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Registered: 07-12-2017

Re: BTW Performance Test shows my Downlink speeds Redlined

@danludlow have you tried running the tests on an alternative browser?

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
rongtw
Seasoned Hero
Posts: 6,973
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Registered: 01-12-2010

Re: BTW Performance Test shows my Downlink speeds Redlined

@LaurenB  Using MS edge still no better , it was allegedly in the hands of BT , I dont believe its a case of try another browser but BT needs to update the tester from Flash player based

 

edge.JPG

 

 

 

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Terranova667
Pro
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Registered: 19-02-2014

Re: BTW Performance Test shows my Downlink speeds Redlined

Yep doesn't matter which browser is used the issue isn't browser related it's flash, it's old tech that is being phased out and browsers no longer supporting it, BTW needs to change to a tester using something other than flash instead of dragging their feet, thankfully the IP profile can still be had while we wait for them to pull their fingers out.   

rongtw
Seasoned Hero
Posts: 6,973
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Registered: 01-12-2010

Re: BTW Performance Test shows my Downlink speeds Redlined

@LaurenB any news from BT about this ? 

@Terranova667 yes i even asked on Mozilla help , they said tell BT to remove Flash Thumbs Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
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