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BT modem disconnects itself ?

fp
Grafter
Posts: 174
Registered: ‎04-05-2008

BT modem disconnects itself ?

The section of log from my router seems to indicate that the BT modem disconnected and reconnected.  Is this normal?  The modem was not unplugged or switched-off and we had no power failure.  The router thinks it has been connected for 22 days.
Jan 14 21:21:46 ntp: start NTP update
Jan 15 00:20:25 pppd[580]: Serial link appears to be disconnected.
Jan 15 00:20:30 WAN Connection: Fail to connect with some issues.
Jan 15 00:20:30 stop_nat_rules: apply the redirect_rules!
Jan 15 00:20:31 pppd[580]: Connection terminated.
Jan 15 00:20:31 pppd[580]: Modem hangup
Jan 15 00:21:16 pppd[580]: Timeout waiting for PADO packets
Jan 15 00:22:31 pppd[580]: Timeout waiting for PADO packets
Jan 15 00:23:46 pppd[580]: Timeout waiting for PADO packets
Jan 15 00:25:01 pppd[580]: Timeout waiting for PADO packets
Jan 15 00:26:17 pppd[580]: Timeout waiting for PADO packets
Jan 15 00:27:32 pppd[580]: Timeout waiting for PADO packets
Jan 15 00:27:32 pppd[580]: Connected to ******* via interface eth0
Jan 15 00:27:32 pppd[580]: Connect: ppp0 <--> eth0
Jan 15 00:27:33 pppd[580]: CHAP authentication succeeded
Jan 15 00:27:33 pppd[580]: peer from calling number ********** authorized
Jan 15 00:27:33 pppd[580]: local  IP address *********
Jan 15 00:27:33 pppd[580]: remote IP address *******
Jan 15 00:27:33 pppd[580]: primary  DNS address 212.159.6.9
Jan 15 00:27:33 pppd[580]: secondary DNS address 212.159.6.10
Jan 15 00:27:33 start_nat_rules: apply the nat_rules(/tmp/nat_rules_ppp0_eth0)!
Jan 15 00:27:34 rc_service: ip-up 12583:notify_rc stop_upnp
Jan 15 00:27:34 rc_service: ip-up 12583:notify_rc start_upnp
Jan 15 00:27:34 rc_service: waitting "stop_upnp" via ip-up ...
Jan 15 00:27:34 miniupnpd[663]: received signal 15, good-bye
Jan 15 00:27:35 ntp: start NTP update
Jan 15 00:27:35 WAN Connection: WAN was restored.
Jan 15 00:27:36 miniupnpd[12619]: HTTP listening on port 48592
Jan 15 00:27:36 miniupnpd[12619]: Listening for NAT-PMP traffic on port 5351
Jan 15 12:27:33 ntp: start NTP update
Jan 16 00:27:31 ntp: start NTP update
Jan 16 12:27:28 ntp: start NTP update
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: BT modem disconnects itself ?

I'm seeing the same as your router - 20+days connection. This is followed by a 1 and a 1/2 day connection.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
fp
Grafter
Posts: 174
Registered: ‎04-05-2008

Re: BT modem disconnects itself ?

Did it again.  Is this a cause for concern.  Not noticed it before.

Jan 19 21:56:40 ntp: start NTP update
Jan 20 00:57:10 pppd[580]: Serial link appears to be disconnected.
Jan 20 00:57:11 WAN Connection: Fail to connect with some issues.
Jan 20 00:57:11 stop_nat_rules: apply the redirect_rules!
Jan 20 00:57:16 pppd[580]: Connection terminated.
Jan 20 00:57:16 pppd[580]: Modem hangup
Jan 20 00:57:26 pppd[580]: Connected to a0:f3:e4:33:fd:7d via interface eth0
Jan 20 00:57:26 pppd[580]: Connect: ppp0 <--> eth0
Jan 20 00:57:26 pppd[580]: CHAP authentication succeeded
Jan 20 00:57:26 pppd[580]: peer from calling number A0:F3:E4:33:FD:7D authorized
Jan 20 00:57:27 pppd[580]: local  IP address *************
Jan 20 00:57:27 pppd[580]: remote IP address ************
Jan 20 00:57:27 pppd[580]: primary  DNS address 212.159.6.10
Jan 20 00:57:27 pppd[580]: secondary DNS address 212.159.6.9
Jan 20 00:57:27 start_nat_rules: apply the nat_rules(/tmp/nat_rules_ppp0_eth0)!
Jan 20 00:57:27 rc_service: ip-up 10616:notify_rc stop_upnp
Jan 20 00:57:27 rc_service: ip-up 10616:notify_rc start_upnp
Jan 20 00:57:27 rc_service: waitting "stop_upnp" via ip-up ...
Jan 20 00:57:27 miniupnpd[663]: received signal 15, good-bye
Jan 20 00:57:28 ntp: start NTP update
Jan 20 00:57:28 miniupnpd[10652]: HTTP listening on port 42133
Jan 20 00:57:28 miniupnpd[10652]: Listening for NAT-PMP traffic on port 5351
Jan 20 00:57:31 WAN Connection: WAN was restored.
Jan 20 12:57:26 ntp: start NTP update
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: BT modem disconnects itself ?

Looks like it is either overnight maintenance in your area or DLM.
Plusnet Help Team
Plusnet Help Team
Posts: 5,990
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: BT modem disconnects itself ?

Not necessarily
Between midnight and 6am is when our suppliers carry out maintenance which looks to have been the case here.
If your getting drops out of these hours I would be more concerned but I can't see anything wrong.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team