BT line profile reset?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: BT line profile reset?
BT line profile reset?
18-09-2016 11:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: BT line profile reset?
18-09-2016 11:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: BT line profile reset?
18-09-2016 1:07 PM - edited 18-09-2016 1:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry but you are highly unlikely to get a response from PN here until tomorrow at the earliest.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: BT line profile reset?
18-09-2016 2:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: BT line profile reset?
18-09-2016 2:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It still may not be picked up but can I ask a question
Do you mean the BT IP Profile or the Plusnet mirror of it as the BT IP Profile is a set percentage of the sync speed and can't be reset
Re: BT line profile reset?
18-09-2016 3:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I use this so which is this please http://speedtest.btwholesale.com/
And can you give the link to the other please.
My speed down by 45% now for past day do Open Reach need to be involved or Plusnet.
Re: BT line profile reset?
18-09-2016 3:13 PM - edited 18-09-2016 3:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@dnpark38 that is the BT one and indicates that you have a speed problem - I suggest raising a ticket here https://faults.plus.net
Re: BT line profile reset?
18-09-2016 3:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Already have one in so added it this morning.
Not answered previou yet on the problems, seem more interest in asking me to prove I'm me.
Re: BT line profile reset?
18-09-2016 5:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: BT line profile reset?
18-09-2016 5:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You have it the wrong way round
The Plusnet one follows the BT one and the only way to reset that is an engineer visit to the cab after you raise a speed fault
Otherwise you can only wait for the dynamic line management system to update things
Re: BT line profile reset?
18-09-2016 5:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: BT line profile reset?
18-09-2016 6:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have no idea - sorry - it is a black art
Re: BT line profile reset?
18-09-2016 7:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
DLM is a Automated process and sadly it's not very quick when it comes to improving speeds, it's not uncommon for it to take weeks and even then if it thinks the line is stable enough to do so.
Re: BT line profile reset?
18-09-2016 9:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK, thanks for the reply, Guess what I want is a Openreach person to pay me a visit and request the reset. mPlusnet, please can you sort this out.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: BT line profile reset?