BT infinity is a available in my street (cabinet) does this mean Plusnet fibre should be available?
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BT infinity is a available in my street (cabinet) does this mean Plusnet fibre should be available?
21-05-2016 3:44 PM
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BT infinity is a available in my street (cabinet) does this mean Plusnet fibre should be available?
Other houses running off the same cabinet as me have BT infinity yet the Plusnet checker and sales say it's not available to me. Is this correct?
Re: BT infinity is a available in my street (cabinet) does this mean Plusnet fibre should be availab
21-05-2016 4:06 PM
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I also meant to add that that BT and others are offering me fibre from their sales sites.
Re: BT infinity is a available in my street (cabinet) does this mean Plusnet fibre should be availab
21-05-2016 4:11 PM
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If FTTC is available for BT Retail customers it would/should be available for us to order to.
Unfortunately checking your line at http://dslchecker.bt.com indicates you may be on an exchange only line. Meaning you're not actually connected to a cabinet and wouldn't be able to get Fibrbe To The Cabinet.
When you say it offers you fibre when going through the BT signup journey, did you enter your telephone number? Or just the address?
Re: BT infinity is a available in my street (cabinet) does this mean Plusnet fibre should be availab
21-05-2016 4:22 PM - edited 21-05-2016 4:27 PM
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Just checked entered the post code.
Re: BT infinity is a available in my street (cabinet) does this mean Plusnet fibre should be availab
21-05-2016 4:40 PM
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When I moved here in 2001 I had a shared line with a neighbour and went from 33kps to a poor 9.6kps. BT at that time refused to do anything as 9.6kbs was all the would guarantee on a standard phone line. When broadband became available Plusnet/Force9 had to get BT to do a line test. They, BT, sent engineer who said no point in testing as it is. He said can I disconnect you for a while to reroute the line and make it acceptable for broadband. Yes please i said. He went out did some work at the pole outside my house, the cabinet and the exchange. When he returned he said your line is now broadband ready,
Maybe this is why my line is not fibre compatible!
Re: BT infinity is a available in my street (cabinet) does this mean Plusnet fibre should be availab
21-05-2016 4:45 PM
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- Re: BT infinity is a available in my street (cabin...