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BT Wholesale doesn't show profile speeds anymore?

mactell
Grafter
Posts: 31
Thanks: 1
Fixes: 1
Registered: ‎24-07-2017

BT Wholesale doesn't show profile speeds anymore?

Hi all, 


Has anyone noticed that the BT Wholesale speed test doesn't show you the profile of the line anymore? 

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4 REPLIES 4
Baldrick1
Moderator
Moderator
Posts: 11,684
Thanks: 5,198
Fixes: 418
Registered: ‎30-06-2016

Re: BT Wholesale doesn't show profile speeds anymore?

@mactell 

That's because you have only done the first level test. If you continue to the further diagnostics then you will see it.

Having said that it is really meaningless if you're worried about your current speed, it's just a percentage of your current synch speed. It isn't used to cap your speed.

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mactell
Grafter
Posts: 31
Thanks: 1
Fixes: 1
Registered: ‎24-07-2017

Re: BT Wholesale doesn't show profile speeds anymore?

@Baldrick1  - I did and entered the circuit number, but no joy. 

Baldrick1
Moderator
Moderator
Posts: 11,684
Thanks: 5,198
Fixes: 418
Registered: ‎30-06-2016

Re: BT Wholesale doesn't show profile speeds anymore?

@mactell 

When you say no joy what do you mean? Did it stick and not complete the test? it works for me.

Either way this is where it shows your BT data profile. Why do you want to see it, have you got a speed problem?

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

mactell
Grafter
Posts: 31
Thanks: 1
Fixes: 1
Registered: ‎24-07-2017

Re: BT Wholesale doesn't show profile speeds anymore?

@Baldrick1 Yes I have got a speed problem. My line normally syncs at around 52mbps. I am currently syncing at 39mbps which is below the guaranteed speed I should be getting.