BT Wholesale Broadband Performance Test Faulty
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- Re: BT Wholesale Broadband Performance Test Faulty
Re: BT Wholesale Broadband Performance Test Faulty
09-02-2017 6:36 PM
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Finally worked at last but I have to do after fifth attempt which it rather annoyed.
Re: BT Wholesale Broadband Performance Test Faulty
09-02-2017 6:42 PM - edited 09-02-2017 6:43 PM
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My upload is giving a false reading:
Upload speed achieved during the test was - 3Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Other speed tests give a speed of around 17Mbps
Upload speed is correct.
No "further actions needed" messages.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: BT Wholesale Broadband Performance Test Faulty
09-02-2017 6:46 PM
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Upload speed are correct via here: http://speedtest.btwholesale.com
Upload speed are incorrect via here: http://www.speedtest.btwholesale.com/PerformanceTesterWS/diagnostics.do
BTw & PN are recommend to use this test for everyones: http://speedtest.btwholesale.com
For quickest way to get BRAS IP Profile (not the speed test) via here: http://www.speedtest.btwholesale.com/PerformanceTesterWS/diagnostics.do
Re: BT Wholesale Broadband Performance Test Faulty
09-02-2017 6:46 PM
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Working for me
Re: BT Wholesale Broadband Performance Test Faulty
09-02-2017 6:57 PM
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Works ok for me, but not from the OP's link.
ok from here
Download Speed | |
34.21 Mbps |
0 Mbps | 38.67 Mbps Max Achievable Speed |
Download speedachieved during the test was - 34.21 Mbps For your connection, the acceptable range of speedsis 20 Mbps-38.67 Mbps . Additional Information: IP Profile for your line is - 38.67 Mbps |
2. Upstream Test: -provides background information.
Upload Speed | |
1.45 Mbps |
0 Mbps | 2 Mbps Max Achievable Speed |
Upload speed achieved during the test was - 1.45Mbps Additional Information: Upstream Rate IP profile on your line is - 2 Mbps |
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Tested over WiFi and using QOS so I expect those figures.
Re: BT Wholesale Broadband Performance Test Faulty
09-02-2017 7:01 PM
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Re: BT Wholesale Broadband Performance Test Faulty
09-02-2017 7:51 PM
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Re: BT Wholesale Broadband Performance Test Faulty
10-02-2017 8:45 AM
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Sorry but it still fails for me
with the standard message
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
Re: BT Wholesale Broadband Performance Test Faulty
10-02-2017 8:50 AM
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Re: BT Wholesale Broadband Performance Test Faulty
10-02-2017 8:53 AM
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Further diagnostics working for me this morning (ADSL2+), but having mentioned it not working to @scrookes yesterday I don't know whether it's a coincidence or BTW have done some tweaking behind the scenes (as I mentioned previously I can't remember a time when it wasn't flakey.)
Re: BT Wholesale Broadband Performance Test Faulty
10-02-2017 8:55 AM
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Re: BT Wholesale Broadband Performance Test Faulty
10-02-2017 9:20 AM
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I cannot get the OP link to work either. I've flagged back to BT that @SpendLessTime's circuit is still unable to be tested correctly.
Re: BT Wholesale Broadband Performance Test Faulty
10-02-2017 9:29 AM
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Doesn't the first part of the performance test have to be run first to enable the second (diagnostic) part to work?
Re: BT Wholesale Broadband Performance Test Faulty
10-02-2017 9:44 AM
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I think the reason your upload is failing to report correctly is due to a records issue on BT side (most likely caused by a recent product change). I have flagged it to BT now and hope to hear back soon. As you say, the upload speed you actually receive is correct and other testers work fine, however, I'd still like to get BT to fix the records issue.
Re: BT Wholesale Broadband Performance Test Faulty
10-02-2017 9:56 AM
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@JayG Yes that is correct.
There are three parts to the performance test.
TAP1: This performs a quick download, upload and latency test. Following the TAP 1, A further diagnostics button is displayed which then allows TAP2.
TAP2: This will complete the performance tests you have all posted on here. If TAP2 completes but shows a poor performance, TAP3 may then be offered.
TAP3: Speedtest which completely bypasses our network. To access this test the user must change their login on their router to speedtest@speedtest_domain
Kitz has a great post on the performance tester explaining how to use it in detail:
http://www.kitz.co.uk/adsl/btwperformancetest.htm
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