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BT Openreach Modem for new Property

FIXED
supersub70
Newbie
Posts: 2
Thanks: 1
Registered: ‎23-03-2017

BT Openreach Modem for new Property

 

I've just moved to a new house and taken the opportunity to change my Standard Broadband to a Fibre Package. I've received my new PlusNet Router but do I also need a white BT Openreach Fibre Modem? I remember seeing one when I viewed the property however the sellers have taken it with them. We have one on the end of our line at work too, so I'm concerned PlusNet have assumed I already have one at the new property and the new PlusNet Router will not work without it.

4 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,831
Thanks: 837
Fixes: 82
Registered: ‎21-09-2009

Re: BT Openreach Modem for new Property

Fix

If you have the Plusnet Hub One then you do not need a modem as it is an all in one device (combined modem and router) 

If you look at the support page, is your device shown https://www.plus.net/help/broadband/router-user-guides/ and if so which one?

Browni
Aspiring Hero
Posts: 2,298
Thanks: 790
Fixes: 47
Registered: ‎02-03-2016

Re: BT Openreach Modem for new Property

The new Plusnet routers have have an inbuilt modem.
I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
agedgopher
Aspiring Pro
Posts: 189
Thanks: 86
Fixes: 2
Registered: ‎02-12-2016

Re: BT Openreach Modem for new Property

If you have the newer Hub 1 then it does not need the Openreach box. It will work well without.

supersub70
Newbie
Posts: 2
Thanks: 1
Registered: ‎23-03-2017

Re: BT Openreach Modem for new Property

Thanks I have a HUB type so no worries.