BQM showing a sign of plusnet gateway issues

[#1]

There is big reduced speed in broadband with latest BQM has largest packet loss and increasing higher latency since 8pm.

Is there fault on BT network, exchange or gateway?

BQM live: https://www.thinkbroadband.com/broadband/monitoring/quality/share/93823add03e573fe5a69d3e86afebfa363...

TBB Speedtest: https://www.thinkbroadband.com/speedtest/1601580929352507855

[#2]

Plusnet issue  I would guess?

Another two customers affected here:

https://community.plus.net/t5/custom/page/page-id/_PingGraphs

See graphs titled Oliver & rpm.

[#3]

Yep, it affect me, my parents, oliver, rpm and townman in this latest BQM graphs

Pity my graph isn't there!

Does changing to different gateway solve this?

[#4]

Worth the minimal effort of dropping the PPPoE and reconnecting, to see if you can land on a different gateway.

If the issue is in regional backhaul between your PoP area and Plusnets data centres then it will not work.

[#5]

Same here, Plusnet fibre North Scotland.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/86c9580848c8fc0f15d344af3d6dc80913...

[#6 · Accepted solution]

Just done this: Worth the minimal effort of dropping the PPPoE and reconnecting, to see if you can land on a different gateway.

https://www.thinkbroadband.com/speedtest/1601583415519351555 speed are much better now but not perfect yet

BQM showing improvement of changed to different gateway

BQM after different gateway