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BF1 Unable to connect online, low latency warning.

FIXED
theninjagecko
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎11-11-2017

BF1 Unable to connect online, low latency warning.

I've done everything, even reinstalled win 8.1 from 10 and still the same error. Just as I'm about to go into the game it kicks me out saying your network connection may not meet the minimum requirements / latency.

 

Router rebooted, PC formatted, multiple re installs. I've concluded it must be a Plusnet issue. I never had this issue at my old house on Virgin.

 

I'd like to add I have no issues with any other MP games that I play.

 

Can anyone help or know of a problem thats going on?

 

 

 

Thanks.

8 REPLIES
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
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Registered: ‎01-12-2010

Re: BF1 Unable to connect online, low latency warning.

What is your connection speed ?
And is this wired or WiFi ?
Ps BF1 is odd at times
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theninjagecko
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎11-11-2017

Re: BF1 Unable to connect online, low latency warning.

Hello, Thanks for the reply.

I get 70 to 76 down and 16 to 19 up, speed wise connection seems good. I'm hardwired to the router. I've just had my line tested by plsunet they said there are no issues, I want to test with a VPN but not sure wich one will work with BF1, if it works via VPN then its an isp issue ?

theninjagecko
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎11-11-2017

Re: BF1 Unable to connect online, low latency warning.

Right I've used a VPN and it now works everytime so this must be a ISP / Plusnet issue correct?

theninjagecko
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎11-11-2017

Re: BF1 Unable to connect online, low latency warning.

ok. Plusnet adviser advised me to leave router off for an hour to force new IP. I've done that and indeed the IP has renewed however it still will not connect to BF1 unless I use a VPN, surely this is now a plusnet issue.

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: BF1 Unable to connect online, low latency warning.

maybe some help here Thumbs Up https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
theninjagecko
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎11-11-2017

Re: BF1 Unable to connect online, low latency warning.

Hello, Thanks for the reply but the VPN has proved its an ISP issue not a local issue.

Here's a UO Trace attached too.

 

 

 

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: BF1 Unable to connect online, low latency warning.

 If you are using Plusnet DNS, try changing those to Google DNS or OpenDNS.

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
theninjagecko
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎11-11-2017

Re: BF1 Unable to connect online, low latency warning.

Fix

I tried changing the DNS, After proving it works via VPN I called plusnet again, they advised a router reset to factory settings, I had done this before but this time its resolved the issue, Very strange but I'm thankful its all now working it was my one and onlu problem to what has so far been a great service.