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Awaiting fibre order - no update

kaotix
Newbie
Posts: 6
Registered: ‎23-12-2014

Awaiting fibre order - no update

I recently had my phone line installed, all seems well now and i've received confirmation that it is fully operational. Fantastic I thought.
Until now, where I am still waiting to hear about my actual Fibre order which I still don't know if it's been placed or not. I posted against an open question I had in support but have heard nothing which is a bit annoying.
Is there anyone who can give it a poke and find out for me please?
Thanks,
Phil
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: Awaiting fibre order - no update

Sorry to see that this hasn't gone through. I can see your ticket and I'll give one of the prov guys a poke to try to progress it for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team