Authentication server down
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Authentication server down
03-08-2017 9:25 PM
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Re: Authentication server down
03-08-2017 10:13 PM - edited 03-08-2017 10:13 PM
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Good evening,
I cannot see any current issues with our authentication servers and users are able to authenticate and are showing data transfer is working correctly.
This may be a router issue or something further however I would suggest our technical support team as the best point of contact at this point.
I have added a note to your account however to note what I've observed thus far, hopefully this one can be sorted relatively quickly for you.
Re: Authentication server down
03-08-2017 10:32 PM
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Re: Authentication server down
03-08-2017 10:33 PM
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If located in the same area this could indicate an issue somewhere within the exchange, could you send me a PM with the usernames or postcodes with accounts affected please so I can take a further look
Re: Authentication server down
03-08-2017 10:35 PM
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Re: Authentication server down
03-08-2017 10:46 PM
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I'm pretty sure that there is something going on with authentication. My fibre has been down since 11 am this morning. Line is up but no authentication is happening. I can't be the only one. Second time in less than two weeks with hours of failed auth.
Re: Authentication server down
03-08-2017 10:57 PM
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EX32 OUG
Re: Authentication server down
03-08-2017 10:59 PM
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Ex32 OUG is in a different area to me, also in north devon though.
Re: Authentication server down
04-08-2017 12:46 AM
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Re: Authentication server down
04-08-2017 1:03 AM - edited 04-08-2017 1:03 AM
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Great to hear, I wasn't able to find anything further in this case and there were no outages reported by BT, but I'll keep an eye out, please let me know if you see a similar issues again however
Re: Authentication server down
04-08-2017 7:07 AM
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Re: Authentication server down
04-08-2017 5:03 PM
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Re: Authentication server down
05-08-2017 9:17 AM
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Thanks for replying, fine.
Since I opted for a static IP I've had far less problems, in fact zero problems. Even that brief outage occurred while I was out so no big deal.
The only reason I was aware of the dropout was that my Netgear ArloQ camera dropped out and failed to recover. My YCam cameras came back OK.
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