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Authentication issues
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Authentication issues
02-05-2017 5:21 PM
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So upgraded to plusnet fibre got sent a sagecom plusnet hub one router which has had a solid orange light since we were switched to fibre, worked fine on our previous connection. Plusnet have confirmed authentication issues but I came across a blog to try using bt_test@startup_domain and bt_test_user@plusdsl.net test accounts and still just get PPP connecting. I've been told an engineer is coming out on Friday but is there anything else I can do in the meantime?
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Re: Authentication issues
03-05-2017 11:38 AM
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Re: Authentication issues
10-02-2018 11:46 PM
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I have the same issue bud. Do you know what actually fixed the problem as I’m just getting Different answers from different people when I phone up . Is there away you can hurry tge procecces up as someone is ringing me back as I got told up to 9 days for them to pass whatever fault I have on to someone else. Thanks adam
Re: Authentication issues
13-02-2018 3:15 PM
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@Adam1995 Apologies for the delayed response.
I can see a engineer has been out and your connection is now working.
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