Authentication error
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Authentication error
19-01-2020 10:40 PM
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Re: Authentication error
21-01-2020 10:49 AM
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Hi there, it sounds like splitting the router's 2.4 and 5ghz frequencies should help with this. We can do that remotely for you, I just need to make you aware that it will temporarily disconnect all your devices so please let me know if you're OK with us to go ahead with that.
Re: Authentication error
21-01-2020 11:09 AM
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Re: Authentication error
22-01-2020 11:31 AM
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Hi, it should do yes, we've just done that now so your devices should disconnect shortly but you should be able to reconnect straight away to the WiFi. Please let us know if that makes any improvement. - Adam
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