Are my upload speeds right?
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Are my upload speeds right?
26-07-2015 9:02 PM
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Hoping someone can shed light on my connection. According to my account details I'm on the unlimited fibre at 40/20 & where my wired connections are indeed reaching at least 35/36mb , I've found my upload speed struggling to get any higher than 2mb. Now I've read other posts regarding the 40/2 fibre so I double checked the account details and it confirms that I should be on 40/20. It is my initial couple of days on fibre so will I expect my upload speeds to increase or should I have seen the higher upload speeds immediately and getting lower during the test phase thingy? I've had to turn off the plusnet wifi as it was terribly slow compared to the speed I can get through bt home hotspots over Plug in ethernet.
Re: Are my upload speeds right?
26-07-2015 10:23 PM
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Re: Are my upload speeds right?
26-07-2015 10:30 PM
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Re: Are my upload speeds right?
26-07-2015 10:43 PM
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dick:quote
Re: Are my upload speeds right?
27-07-2015 10:25 AM
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The 'available upload' will be either 20 or 2.
Unlike the download profile (available download), this value relates only to the package, and NOT to the speed at which the line is synced.
If the upload speed was stated clearly, then i assume they would have less customers. Probably true. However, other companies hide their upload speeds even more. On Plusnet website, as soon as you click 'show details and upgrade call plan' you are shown the (very poor) upload speed. That is not the case on BT Infinity site, TalkTalk or Sky.
Re: Are my upload speeds right?
27-07-2015 10:53 AM
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Re: Are my upload speeds right?
27-07-2015 12:51 PM
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Re: Are my upload speeds right?
27-07-2015 3:21 PM
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i got that info from the account details on my current product at the members section. I took a screenshot of which i'll upload if you want.
Re: Are my upload speeds right?
27-07-2015 3:28 PM
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Re: Are my upload speeds right?
27-07-2015 6:54 PM
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Re: Are my upload speeds right?
27-07-2015 7:02 PM
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Re: Are my upload speeds right?
27-07-2015 7:39 PM
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The 40/20 product was dropped for new sales on 17 June and replaced by the 40/2 one. I asked about your order date in case it was 16 June or earlier and there had just been a long delay connecting you, as that could account for incorrect provision on 40/2.
I can't help beyond that I'm afraid.
Re: Are my upload speeds right?
28-07-2015 6:27 PM
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