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Apple downloads slow

g1000
Grafter
Posts: 186
Thanks: 1
Registered: 08-03-2014

Apple downloads slow

Hi, I think downloads from Apple servers/Apple CDN are going 4-5 times slower than they should on Plusnet, or at least on my Plusnet connection.
These are used for things like iOS updates and firmwares: e.g http://www.redmondpie.com/download-ios-8.1.3-links-for-iphone-and-ipad/
I get around 12-20Mb/s on Plusnet. I know that on BT retail and Sky connections I access, line speed at around 74Mb/s is consistently achieved (and we are well outside of a freshly released iOS version).
It appears Plusnet is downloading from defra1-vip-sx-005.aaplimg.com (name suggests intended for Germany & France?), and routing via Germany. I know on BT retail, it always downloads from uklon5-vip-sx-005.aaplimg.com, if this assists (I believe the last numbers 005 change randomly with server allocation).
traceroute to 17.253.48.225 (17.253.48.225), 64 hops max, 72 byte packets
1  dsldevice (192.168.1.254)  3.022 ms  2.576 ms  1.665 ms
2  lo0-central10.pcl-ag07.plus.net (195.166.128.18Cool  14.892 ms  15.334 ms  13.653 ms
3  link-b-central10.pcl-gw02.plus.net (212.159.2.186)  13.338 ms  18.417 ms  13.334 ms
4  xe-9-0-0.pcl-cr02.plus.net (212.159.0.21Cool  14.049 ms  13.338 ms  13.283 ms
5  195.99.126.98 (195.99.126.9Cool  15.068 ms  14.249 ms  13.423 ms
6  core3-te0-10-0-21.faraday.ukcore.bt.net (109.159.249.141)  13.286 ms
    core4-te0-0-0-27.faraday.ukcore.bt.net (109.159.249.185)  14.086 ms
    core3-te0-0-0-21.faraday.ukcore.bt.net (109.159.249.171)  13.784 ms
7  host213-121-193-133.ukcore.bt.net (213.121.193.133)  14.210 ms  14.574 ms
    peer6-te0-0-0-3.telehouse.ukcore.bt.net (194.72.31.87)  16.691 ms
8  166-49-211-240.eu.bt.net (166.49.211.240)  13.885 ms  13.725 ms  14.230 ms
9  166-49-211-254.eu.bt.net (166.49.211.254)  13.605 ms  14.682 ms  14.538 ms
10  ae5-xcr1.lsw.cw.net (195.2.28.25)  28.403 ms  27.457 ms  28.350 ms
11  ae8-xcr1.amd.cw.net (195.2.25.94)  21.297 ms  21.677 ms  45.683 ms
12  ae4-xcr1.fix.cw.net (195.2.28.30)  75.808 ms  27.697 ms  27.411 ms
13  * * *
14  * * *
15  defra1-vip-sx-005.aaplimg.com (17.253.48.225)  29.226 ms  28.894 ms  28.476 ms
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,091
Thanks: 153
Fixes: 55
Registered: 27-04-2007

Re: Apple downloads slow

Hi g1000,
The routing of your connection can occasionally vary from that of BT or any of our other competitors . However if you were to try disconnecting and reconnecting and tracing again you may see a difference.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team