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Anyone with speed issues tonight?

Community Veteran
Posts: 1,931
Thanks: 4
Fixes: 1
Registered: 01-08-2007

Anyone with speed issues tonight?

On a 40/20 fibre product.  Usually have absolutely no issues at all, download speeds consistently around 37Mb.

Tonight was upgrading a system to 10, and noticed whilst not slow was a bit laggy....  Did a couple of speedtests, and they were very variable, some down as low a 5Mb. uploads OK at 17-18Mb.

Did a trace route, to see if I had been put onto the new network, but not sure. Appeared to be connected to ptn-bng01.  hopped and got bng02, still the same. Hopped again, and got bng03, and all seems much better....

 

Anyone else with issues.  trace route below, am I on new network?Huh

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\ChrisH>tracert www.plus.net

Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 21 ms 20 ms 20 ms lo0.11.central11.ptn-bng01.plus.net [195.166.128
.229]
3 21 ms 21 ms 21 ms irb.11.PTW-CR02.plus.net [84.93.249.18]
4 21 ms 21 ms 21 ms ae2.ptw-cr01.plus.net [195.166.129.4]
5 42 ms 21 ms 21 ms ae1.pcl-cr01.plus.net [195.166.129.1]
6 21 ms 21 ms 21 ms po2.pcl-gw01.plus.net [195.166.129.41]
7 27 ms 27 ms 27 ms 84-93-224-48.plus.net [84.93.224.48]
8 27 ms 26 ms 27 ms reth0.ptp-elbfw.plus.net [84.92.0.109]
9 27 ms 27 ms 27 ms 10.104.128.53
10 27 ms 27 ms 27 ms portal.plus.net [212.159.9.2]

Trace complete.

C:\Users\ChrisH>tracert www.plus.net

Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 23 ms 23 ms 23 ms lo0.11.Central11.ptn-bng02.plus.net [195.166.130
.191]
3 23 ms 23 ms 23 ms irb.11.PTW-CR02.plus.net [84.93.249.18]
4 24 ms 23 ms 23 ms ae2.ptw-cr01.plus.net [195.166.129.4]
5 24 ms 29 ms 75 ms ae1.pcl-cr01.plus.net [195.166.129.1]
6 24 ms 25 ms 23 ms po2.pcl-gw01.plus.net [195.166.129.41]
7 30 ms 29 ms 29 ms 84-93-224-48.plus.net [84.93.224.48]
8 30 ms 29 ms 29 ms reth0.ptp-elbfw.plus.net [84.92.0.109]
9 30 ms 30 ms 30 ms 10.104.128.53
10 30 ms 29 ms 30 ms portal.plus.net [212.159.9.2]

Trace complete.

C:\Users\ChrisH>tracert www.plus.net

Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 20 ms 19 ms 19 ms lo0.10.central10.pcl-bng03.plus.net [195.166.130
.164]
3 20 ms 22 ms 20 ms irb.10.PCL-CR01.plus.net [84.93.249.81]
4 20 ms 20 ms 20 ms po2.pcl-gw01.plus.net [195.166.129.41]
5 26 ms 26 ms 26 ms 84-93-224-48.plus.net [84.93.224.48]
6 26 ms 26 ms 26 ms reth0.ptp-elbfw.plus.net [84.92.0.109]
7 26 ms 27 ms 26 ms 10.104.128.53
8 26 ms 26 ms 26 ms portal.plus.net [212.159.9.2]

Trace complete.

C:\Users\ChrisH>

 

9 REPLIES
Browni
Seasoned Champion
Posts: 1,723
Thanks: 522
Fixes: 37
Registered: 02-03-2016

Re: Anyone with speed issues tonight?

Speeds have been fine for me

2016-05-20.png

I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
Community Veteran
Posts: 1,931
Thanks: 4
Fixes: 1
Registered: 01-08-2007

Re: Anyone with speed issues tonight?

Thanks. May well be something localised to me. Odd as I have never had to gateway hop since upgrading to fibre over a year ago.
trekrich
Dabbler
Posts: 11
Registered: 24-05-2013

Re: Anyone with speed issues tonight?

Mine is really dire, getting half of what i normally get. WIll be calling support tomorrow.

adamski90
Hooked
Posts: 7
Registered: 30-04-2016

Re: Anyone with speed issues tonight?

Yes. I was sitting at around 53 meg and since yesterday it went down to around 15 meg. I rebooted my router 5 minutes ago hoping it would resync at a high speed and it's down to about 7 meg down now! On an up to 80 meg package! What's going on?

 

I wouldn't mind but I've been unable to play online games because of the lag, as other people in my house use the internet for streaming and gaming and it seems to be testing the limits. The upload speed is surprisingly unaffected and still at the same as it was when I was getting 50+ meg down.

 

I submitted a fault hopefully it will be resolved tomorrow.

trekrich
Dabbler
Posts: 11
Registered: 24-05-2013

Re: Anyone with speed issues tonight?

I am getting 36.67 Mbps down, thats really poor for what i normally get. Its normally at least 65 Mbps. Last night my upload at 16.47 Mbps was faster than my download!

Casey
Rising Star
Posts: 77
Thanks: 10
Registered: 12-05-2016

Re: Anyone with speed issues tonight?

Browni - what speed monitor is that, I don't recognise the display?
Moderator
Moderator
Posts: 26,010
Thanks: 1,247
Fixes: 51
Registered: 14-04-2007

Re: Anyone with speed issues tonight?

JD's Auto Speed Tester

I've found it quite useful.

Customer and Forum Moderator.

Browni
Seasoned Champion
Posts: 1,723
Thanks: 522
Fixes: 37
Registered: 02-03-2016

Re: Anyone with speed issues tonight?

@Casey

 

JD'S that @strat linked to. It's quite an old one but suits my needs for now.;

I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
Casey
Rising Star
Posts: 77
Thanks: 10
Registered: 12-05-2016

Re: Anyone with speed issues tonight?

Great, thanks guys!